Welcome to wiggle customer services

Need an answer instantly? You'll find the solution below.

Our most popular questions



7-Day Test Ride
Ride for a week, if you are not satisfied, send it back!
AOL Users
Information for AOL Users
Awards
We pride ourselves in offering the very best service.
Bike Delivery
How bikes are delivered, including locations and price
Charity Partnerships
Earn money for charity via Wiggle.co.uk links on your site
Club & team discount
Earn up to 10% commission from your club or team website.
Competitions
Win fantastic prizes with Wiggle.co.uk!
Contact us
The best way to contact us & what to do if you have any complaints.
Cycle to Work Scheme
Save up to 50% off bikes!
Deliveries
Where and how wiggle deliver.
Finance
2 easy options - Buy now pay later or classic credit.
Free delivery
FREE delivery on most orders including bikes!
International delivery
We despatch to over 60 countries worldwide.
Jobs at wiggle
Find out about current job vacancies.
My account
Account info, lost passwords & eNewsletter settings.
Ordering
How to order, despatch times & delivery info.
Payment Options
Pay via bank card, PayPal or finance.
PayPal at wiggle
How does it work? What about returns?
Personal discount
5% off, 10% off... How personal discount works.
Priority despatch
We despatch your goods as soon as we can.
Privacy Policy
The Wiggle Privacy Policy
Ready to Ride
Bikes fully checked & assembled before despatch will arrive ready to ride.
Returns procedure
How to return & swap items.
Secure shopping
How and what we do to keep your details safe.
Vouchers
How you use them and give them to others.
Wiggle & The WEEE Regulations
Helping to recycle your electrical equipment
Wiggle guarantee
Warranty support, personal security and peace of mind.
Wiggle Satellite Sites
What are they and how do they work?


Wiggle Gold & Platinum Customers!
• Gold Customers get 5% off every order if they've spent over £100 in the previous year.
• Platinum Customers get 10% off if they've spent over £500.
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Get 10% Cashback for your Club or Team!
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Wiggle Is Guaranteed Secure
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Need Help?
• if you would like help or advice about anything on wiggle, check our FAQ or email sales@wiggle.co.uk.
We aim to respond within 24 working hours.

Wiggle is the UKs number one online bike shop
UK Priority despatch only £3.99
Bike Delivery free for most of the UK
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Free Delivery available on most orders
does not include bikes
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Priority Euro Delivery Only FREE on orders over £50
not available on bike orders
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Wiggle is officially the UKs #1 online bike shop!
In the Hitwise UK 'Sports - Cycling' industry based on number of visits.
Order before 2pm (Mon-Fri) for same day despatch on goods in stock - see more details
© wiggle 2008         View Privacy Policy Wiggle Ltd. 3 Optima, Northarbour Spur
Portsmouth, Hampshire, PO6 3TU
Company No: 2667809
VAT No: 884 2571 94
There are no facilities for customer collections at this address