Wiggle ships globally to over 70 countries. Free delivery is available to every country that wiggle deliver to although each country outside of the UK has its own minimum spend to qualify for free delivery. Free delivery is available on all orders excluding bikes, frames and indoor trainers (trainers can now be shipped overseas and at the same cost as a bike). The value of the minimum spend will be displayed in your wiggle shopping basket.
Use the 'Language', 'Currency' and 'Destination' box at the top right of the home page, to adjust your individual settings and see the minimum spend that applies to your destination.
Please view the table below to view the specific (GBP) spend threshold to qualify for free delivery.
International Delivery
Spend threshold to qualify for free delivery
Free delivery including bikes and frames: UK, Spain, Belgium and Netherlands. (Excluding bikes and frames) Luxembourg, Spain – Balearic Islands and Spain – Canary Islands (No bikes and frames delivered to Spanish Islands)
£0.00
(Excluding bikes and frames): Germany, Eire, Austria, Denmark, France, Italy, Poland, Portugal, Sweden, Estonia, Greece, Norway, Australia, Canada, Guernsey, Japan, Jersey, New Zealand, New Zealand Island Territories,USA, .
£50
China, Czech Republic, Gibraltar, Hungary, Lithuania, Monaco, Russia, Sardinia, Sicily, Slovakia, Slovenia,Switzerland, Vatican City State
£100.00
Macedonia, Moldova, Montenegro, Romania,Serbia, Ukraine
£150.00
Brunei, Darussalam, Andorra, Azores Bulgaria, Cape Verde, Corsica, Croatia, Cyprus,Hong Kong, Iceland, Korea, Latvia, Liechtenstein, Madeira Malaysia, Malta, San Marino, Singapore, Taiwan, Thailand, Turkey, Vietnam
£200.00
Argentina, Bahrain, Bermuda, Brazil, Egypt, Finland, India, Israel, Jordan Kuwait, Oman, Pakistan, Qatar, Saudi Arabia, South Africa,Sri Lanka, United Arab Emirates, Yemen,
£250.00
Chile, Colombia, Iran, Mexico, Syria, Uruguay
£350.00
Click Here to read more about ordering Bikes, Frames and Indoor Trainers internationally.
Indoor Trainers are available with FREE delivery to Australia and Japan exclusively.
Wiggle offers courier delivery to international customers allowing orders to be fully traceable. The price of this service is dependent on the delivery country or region.
If your order qualifies for the courier service you will be shown this as a delivery option in the Basket and Checkout pages. Here you can select which delivery method you would like.
If you select to upgrade to the traceable courier service we will send you an email with details on how to track your order once your order has been placed.
The courier delivery option is available when all the items in your order are in stock. If your order contains items which are currently on order (i.e. items marked as 'none in stock' or 'out of stock') you cannot use the courier service. However, you could still get traceable courier delivery for your in stock items by placing two separate orders; one order for all in stock items and one for the on order items.
Courier delivery is not available for customised items or bikes, however Wiggle may choose to despatch your order using a courier.
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Worldwide delivery
Wiggle deliver to over 70 countries worldwide.
Free delivery is available to every country that wiggle deliver to although each country outside of the UK has its own minimum spend to qualify for free delivery. Free delivery is available on all orders excluding bikes, frames and indoor trainers (trainers can now be shipped overseas and at the same cost as a bike). The value of the minimum spend will be displayed in your wiggle shopping basket.
You can also choose to add priority despatch to your order. Priority Despatch means we despatch your goods as soon as we can after we receive your order. If you do not choose priority despatch your order may take an additional 2-3 days to be processed during peak times before it is despatched.
Delivery times are dependant on many factors but we work hard to get your order delivered as quickly as possible. Delivery in Europe will take approximately 2-5 days after despatch and worldwide will take 3-10 days from despatch.
Free delivery is available to every country that wiggle deliver to although each country outside of the UK has its own minimum spend to qualify for free delivery. The value of the minimum spend will be displayed in your wiggle shopping basket.
You can also choose to add priority despatch to your order. Priority Despatch means we despatch your goods as soon as we can after we receive your order. If you do not choose priority despatch your order may take an additional 2-3 days to be processed during peak times before it is despatched.
Will I have to pay any Customs charges in my country?
There are no import/export duties on goods shipped within the European Union. All goods shipped to EU countries already have the relevant VAT included.
Shipments sent outside the European Union are sold exclusive of VAT and may be subject to import duties and taxes, which may be levied once a shipment reaches your country. Please note: It is a legal requirement that we declare the full value of the goods (not including shipping charges) on all packages destined outside the European Union, and shipments may be subject to import duties and taxes, which are levied once a shipment reaches your country. It is a criminal offence to falsify the details on this form. We cannot inaccurately describe the contents, claim a lower value or mark as a gift. Please do not ask, or expect us to do any of the above. For details of Customs charges please consult your own Customs authorities for the latest rates.
Additional charges for customs clearance must be borne by you; unfortunately we have no control over these charges and cannot predict what they may be. We are unable to reimburse any costs incurred regardless of the circumstances.
This depends on which despatch method you choose. If you select Priority Despatch we will despatch your goods as soon as we can after we receive your order. If you choose Free Delivery this may take longer.
We ship most items worldwide although some are restricted depending on the exact shipping destination.
The following products usually have shipping restrictions:
Bikes
Energy drink, food and gels
Liquids
Products that contain aerosols
If you select your shipping destination from our home page you will only see products on the site that are available for your selected shipping destination.
For smaller parcels & packages we will despatch your item via Airmail, which is a Royal Mail service. No signature will be required on delivery of your order. Please note that due to the economy nature of the Royal Mail service it is not possible to trace a delayed parcel until 28 days after shipping.
For higher value orders / bulky items we will despatch your item with Parcel Force International via the Express Mail Service EMS & The E-Parcel Group EPG. A signature will be required on delivery of your order. Detailed online tracking information is also available - contact sales@wiggle.co.uk for more information.
The price of delivery outside of the UK is dependent on the weight of the order. You will be able to see the shipping cost of your order when you view your wiggle shopping basket. You will also be able to see the free delivery threshold in your wiggle shopping basket.
Customers outside of the UK must follow the instructions below along with our standard returns procedure.
To help us deal with your return to us quickly and efficiently you must mark all returns as RETURNED GOODS – FAILED SALE. This must be clearly marked on the customs information document ( CN22 and/ or CN 23) on the outside of the packaging. Failure to do so may result in the goods being refused at customs in the UK and so being returned to the sender.
You will pay for your order in the currency displayed on the order confirmation page. This excludes Japanese Yen*.
The price displayed when you confirm your order will be the price you pay when your order is processed and will not change.
This amount will be charged to your credit/debit card / PayPal account in the currency displayed
VAT is automatically included for destination countries in the EU.
*Customers using Japanese Yen.
Orders placed in Japanese Yen will be charged to your credit/debit card / PayPal account in GB Pounds Sterling as displayed on the order confirmation screen.
The price in Japanese Yen shown on the site are for information only and are displayed at the current exchange rate.
Your card provider will convert this into your local currency at their normal rate
Any additional charges made by your card provider are your responsibility
We expect delivery to the USA to take approximately 5-10 days. Use our Priority Despatch service for a quicker despatch.
You can get free delivery on most orders over £50 which is approximately $82.00USD.
To browse the Wiggle site ready for USA delivery and with USD as the currency click here.
Tax, delivery and despatch information for the USA.
When shopping for delivery to USA we will automatically:
Remove British VAT at 20%
Only show products and brands available for delivery to the USA. For example food stuff and liquids cannot be shipped internationally.
All moneys charged to US customers will be taken in US Dollars. No currency exchange or additional credit card fees will be charged by us or your payment provider.
Display prices in US Dollars. The total displayed in your basket will be the price you pay as we will charge you in your local currency.
The price for delivery and the free delivery threshold will be displayed in your shopping basket.
Your order may be subject to import duties and taxes, which may be levied once a shipment reaches your country. Please note: It is a legal requirement that we declare the full value of the goods (not including shipping charges) on all packages destined outside the European Union, and shipments may be subject to import duties and taxes, which are levied once a shipment reaches your country.
We expect delivery to Canada to take approximately 5-10 days. Use our Priority Despatch service for a quicker despatch.
You can get free delivery on most orders over £50 which is approximately $87.00CAD.
To browse the Wiggle site ready for Canadian delivery and with CAD as the currency click here.
Tax, delivery and despatch information for Canada.
When shopping for delivery to Canada we will automatically:
Remove British VAT at 20%
Only show products and brands available for delivery to Canada. For example food stuff and liquids cannot be shipped internationally.
Display prices in Canadian Dollars. The total displayed in your basket will be the price you pay as we will charge you in your local currency.
The price for delivery and the free delivery threshold will be displayed in your shopping basket.
Your order may be subject to import duties and taxes, which may be levied once a shipment reaches your country. Please note: It is a legal requirement that we declare the full value of the goods (not including shipping charges) on all packages destined outside the European Union, and shipments may be subject to import duties and taxes, which are levied once a shipment reaches your country.
Here at Wiggle we’re always aware of the amazing support and loyalty shown by our Australian customers!
As a result we’re offering a FREE SERVICE with every new bike bought at selected service points in Sydney or Melbourne. All you need to bring is your original invoice and ‘service point flyer’ you find in your bike box to qualify.
WAIT, it gets better! Not only do you get a FREE service but you can also have a part bought from Wiggle fitted at HALF PRICE. So if you buy a chainset from us, you can get it fitted for a fraction of the labour cost.
We have only just started our new Wiggle service points so if you would like your favourite bike shop to take part in this offer then please let us know immediately and we’ll see if we can get them on board.
Email: sales.wiggle.co.uk to notify us of any bike shops you would like to recommend
Offer only applies to bikes bought from Wiggle Ltd with a relevant “service point flyer”
The relevant bike invoice and flyer must be supplied as proof of purchase
The service must be used within 8 weeks of delivery (In extenuating circumstances please contact sales@wiggle.co.uk)
The half price parts fitting must be using a Wiggle bought part, a relevant invoice and your flyer must be provided as proof of purchase
The part fitting must be carried out within 6 months of the bike delivery
This offer is only available at the following service points (for the moment...): Bike Brain, Sydney and Fuel Performance, Melbourne
When participating in the offer you are entering into a relationship with the service point not Wiggle Ltd
This offer has been organised by Wiggle Ltd, Bike Brain and Fuel Performance
The service points do no cover or look after any of wiggles Australian warranty issues- please contact sales@wiggle.co.uk for any warranty issues
These offers are organised by Wiggle Limited, 3 Optima, Northarbour Spur, Portsmouth. PO6 3TU.
Wiggle Limited reserves the right to cancel or amend these offers, the offers notice or these rules at any time without prior notice.
Shopping from Australia
We expect delivery to Australia to take approximately 5-10 days. Use our Priority Despatch service for a quicker despatch.
You can get free delivery on most orders over £50 which is approximately $82.00aud.
Import duties: Our understanding is that bikes, frames and forks, over $1,000aud may be subject to a 10% import duty (chargeable on the amount over $1,000 - e.g. a $1500 bike may attract $50 in import tax - 10% of the $500 over $1,000) upon arrival into Australia. Most other items, including wheels, parts and accessories remain free of any import duties.
Local GST: Our understanding is that this is not typically applied although you need to check the local situation carefully.
To browse the Wiggle site ready for Australian delivery and with AUD as the currency click here.
Tax, delivery and despatch information for Australia.
When shopping for delivery to Australia we will automatically:
Remove British VAT at 20%
Only show products and brands available for delivery to Australia. For example food stuff and liquids cannot be shipped internationally.
All moneys charged to Australian customers will be taken in Australian Dollars.
Display prices in Australian Dollars. The total displayed in your basket will be the price you pay as we will charge you in your local currency.
The price for delivery and the free delivery threshold will be displayed in your shopping basket.
Your order may be subject to import duties and taxes, which may be levied once a shipment reaches your country. Please note: It is a legal requirement that we declare the full value of the goods (not including shipping charges) on all packages destined outside the European Union, and shipments may be subject to import duties and taxes, which are levied once a shipment reaches your country.
Important Notes for Australian Customers
Our understanding of the current tax situation is as follows: All orders not claimed to be exceeding $1,000aud will be free from import duties and taxes. Orders claimed to be valued OVER $1,000aud, will not be delivered by Australia Post until any taxes and duties are paid which is around 5% (you will receive notification from Australia Post that your item is at your local depot). An administration charge may be incurred for this (c$50AUD). We do strongly encourage customers to check the local situation as this changes from time-to-time.
To give you an indication of what items may be liable to import surcharges, visit the Australian Customs site here.
To view FAQ's on Australian Custom Controls, click here.
For further information and comprehensive customs guides, click here.
We expect delivery to New Zealand to take approximately 5-10 days. Use our Priority Despatch service for a quicker despatch.
You can get free delivery on most orders over £50 which is approximately $114.00NZD.
To browse the Wiggle site ready for New Zealand delivery and with NZD as the currency click here.
Tax, delivery and despatch information for New Zealand.
When shopping for delivery to New Zealand we will automatically:
Remove British VAT at 20%
Only show products and brands available for delivery to New Zealand. For example food stuff and liquids cannot be shipped internationally.
Display prices in New Zealand Dollars. The total displayed in your basket will be the price you pay as we will charge you in your local currency.
The price for delivery and the free delivery threshold will be displayed in your shopping basket.
Your order may be subject to import duties and taxes, which may be levied once a shipment reaches your country. Please note: It is a legal requirement that we declare the full value of the goods (not including shipping charges) on all packages destined outside the European Union, and shipments may be subject to import duties and taxes, which are levied once a shipment reaches your country.
“Esperamos que la entrega a España tarde aproximadamente entre 4-7 días, pero puedes usar nuestro servicio de Envío prioritario si deseas un envío más rápido.”.
La entrega es gratuita para la mayoría de los pedidos de más de £50.00 libras, es decir, aproximadamente 55.60 Euros.
Disponemos de un servicio de atención al cliente en español dispuesto a leer y a responder a tus correos electrónicos. Si necesitas más información acerca de nuestros productos o servicios, puedes mandarnos un correo electrónico en español a la dirección siguiente sales@wiggle.co.uk
Para navegar por la página Web de Wiggle predispuesta para la entrega en España y con el Euro como moneda preestablecida, haz clic aquí..
Impuestos, entrega y datos de envío para España.
Cuando compres y la entrega se haga en España, nosotros automáticamente:
Quitamos el IVA inglés y aplicamos el IVA español correspondiente.
Sólo mostramos productos y marcas disponibles para su entrega en España, por ejemplo, los alimentos y los líquidos no se pueden enviar internacionalmente.
Mostramos los precios en Euros. El total que muestre tu cesta es el precio que pagarás, ya que te cobraremos en tu moneda local.
Indicaremos en tu cesta los costes de envío y el umbral de entrega gratuita.
Información sobre impuestos para las Islas Canarias
Los clientes que compren desde las Islas Canarias y paguen por su pedido a través de PayPal estarán sujetos al IVA. Para evitar esta situación, recomendamos a los clientes de las Islas Canarias que paguen por sus pedidos con tarjeta, ya que de esta forma NO incluiremos el IVA.
Shopping from Spain - English Translation
We expect delivery to Spain to take approximately 4-7 days. Use our Priority Despatch service for a quicker despatch.
Wiggle is pleased to announce that Spanish customers can get free delivery on all items including bikes and frames.
We have Spanish customer service advisors on hand ready to read and reply to your emails. If you need more information about our products or service you can email us in Spanish to sales@wiggle.co.uk
To browse the Wiggle site ready for Spanish delivery and with EUR as the currency click here.
Tax, delivery and despatch information for Spain.
When shopping for delivery to Spain we will automatically:
Remove British VAT and apply the relevant Spanish VAT rate
Only show products and brands available for delivery to Spain. For example food stuff and liquids cannot be shipped internationally.
Display prices in Euro. The total displayed in your basket will be the price you pay as we will charge you in your local currency.
The price for delivery and the free delivery threshold will be displayed in your shopping basket.
Tax, delivery and despatch information for Canary Islands.
The customers purchasing from the Canary Islands and paying for their orders via PayPal will be subject to Spanish VAT. In order to avoid this, we recommend our customers from the Canary Islands to pay for their orders via card, since this way we WONT be including VAT.
Nous estimons que la livraison en France tardera entre 3-7 jours. Vous pouvez utiliser notre service d’envoi prioritaire
si vous désirez que la marchandise vous soit envoyée plus rapidement.
L’envoi de la majorité des commandes de plus de £50.00 livres, c’est-à-dire environ 55.60 Euros, est gratuit.
Nous avons un service client en langue française prêt à lire et à répondre à vos courriers électroniques. Si vous désirez plus d’info sur nos produits et nos services, vous pouvez nous envoyer un courrier électronique à l’adresse suivante: sales@wiggle.co.uk
Pour parcourir le site de Wiggle avec la livraison en France et avec l’euro comme monnaie, faites clic ici..
Information sur impôts, livraisons et envois en France.
Quand vous achetez des produits à être livrés en France, nous faisons automatiquement les changements suivants :
Nous enlevons la TVA britannique et appliquons la TVA française correspondante.
Nous montrons seulement les produits et les marques disponibles pour la livraison en France ; par exemple, nous ne pouvons pas envoyer de la nourriture ou des liquides internationalement.
Nous affichons les prix en euros. Le montant total affiché dans votre panier est le prix que vous payerez, étant donné que nous vous facturons dans votre monnaie locale.
Le prix de la livraison et le seuil de la livraison gratuite seront affichés dans votre panier.
Shopping from France - English Translation
We expect delivery to France to take approximately 3-7 days. Use our Priority Despatch service for a quicker despatch.
We have French customer service advisors on hand ready to read and reply to your emails. If you need more information about our products or service you can email us in French to sales@wiggle.co.uk
To browse the Wiggle site ready for French delivery and with EUR as the currency click here.
Tax, delivery and despatch information for France.
When shopping for delivery to France we will automatically:
Remove British VAT and apply the relevant French VAT rate
Only show products and brands available for delivery to France. For example food stuff and liquids cannot be shipped internationally.
Display prices in Euro. The total displayed in your basket will be the price you pay as we will charge you in your local currency.
The price for delivery and the free delivery threshold will be displayed in your shopping basket.
