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Free delivery - Wiggle Customer Service

Free delivery option

Wiggle offers FREE DELIVERY to all of the UK on almost every product! Please note that certain large items such as bikes, frames and trainers may incur a small additional charge for very remote parts of the British Isle. For further information on delivery for your area of residence, please see our Bike Delivery page

We also offer FREE INTERNATIONAL DELIVERY depending on the total value of your order. Your free delivery threshold for your chosen shipping destination will be displayed in your wiggle shopping basket. 

Please note that free delivery is only available via www.wiggle.co.uk and our satellite sites.  If you are unsure if your order qualifies for free delivery please check your shopping basket.

Please note that UK Free Delivery does NOT include the Channel Islands. To find out about Free Delivery for this region, please visit our International Delivery page.

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How do I select the free delivery option?

You can choose your delivery options in your wiggle shopping basket

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Will I automatically get free delivery on my order?

  • No - you need to select it from the checkout screen

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Will I receive my order any sooner if I pay for delivery?

  • Yes - we process orders where priority despatch has been paid for first
  • If you pay for priority despatch, we will despatch the items we have in stock straight away with the remainder going onto back order. These items are despatched when they have all come into stock or after a week, whichever is sooner
  • If you select the free delivery option, we will despatch all your items together when they are all in stock. If we are still waiting for items after a week, we will despatch the ones we do have

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What if I want some items really quickly?

  • Pay for priority despatch in the normal way - that way, we'll despatch what we can as soon as we can

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What happens if an item in my order is delayed?

  • We will wait for 5 days, then send the items we do have in stock. The remaining items will go onto back order
  • Items on back order will be despatched as soon as they arrive with no delivery charge

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What happens if an item in my order sells out while I'm waiting for the rest of my order to come into stock?

  • For items where there is limited stock, we will give priority to customers paying for priority despatch
  • If you have chosen our free delivery option, you may lose out on a great deal - sorry!

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International Free Delivery

Wiggle offer free delivery worldwide. To qualify for free delivery outside of the UK a minimum spend is required. Please see our international deliveries page for more information.

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