Customer Services

Free delivery option

The Wiggle free delivery option gives you FREE DELIVERY on orders of any value. Free delivery orders may take an additional 2-5 working days to arrive. With bike orders this is available to most of the UK. To find out if you qualify for free delivery on bikes click here.

We also offer FREE INTERNATIONAL DELIVERY depending on the total value of your order. Your free delivery threshold for your chosen shipping destination will be displayed in your wiggle shopping basket. 

Please note that free delivery is only available via www.wiggle.co.uk and our satellite sites.  If you are unsure if your order qualifies for free delivery please check your shopping basket.

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How do I select the free delivery option?

You can choose your delivery options in your wiggle shopping basket

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Will I automatically get free delivery on my order?

  • No - you need to select it from the checkout screen

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Will I receive my order any sooner if I pay for delivery?

  • Yes - we process orders where priority despatch has been paid for first
  • If you pay for priority despatch, we will despatch the items we have in stock straight away with the remainder going onto back order. These items are despatched when they have all come into stock or after a week, whichever is sooner
  • If you select the free delivery option, we will despatch all your items together when they are all in stock. If we are still waiting for items after a week, we will despatch the ones we do have

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What if I want some items really quickly?

  • Pay for priority despatch in the normal way - that way, we'll despatch what we can as soon as we can

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What happens if an item in my order is delayed?

  • We will wait for 5 days, then send the items we do have in stock. The remaining items will go onto back order
  • Items on back order will be despatched as soon as they arrive with no delivery charge

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What happens if an item in my order sells out while I'm waiting for the rest of my order to come into stock?

  • For items where there is limited stock, we will give priority to customers paying for priority despatch
  • If you have chosen our free delivery option, you may lose out on a great deal - sorry!

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International Free Delivery

Wiggle offer free delivery worldwide. To qualify for free delivery outside of the UK a minimum spend is required. Please see our international deliveries page for more information.

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Wiggle Gold & Platinum Customers!
• Gold Customers get 5% off every order if they've spent over £100 in the previous year.
• Platinum Customers get 10% off if they've spent over £500.
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Get 10% Cashback for your Club or Team!
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Wiggle Is Guaranteed Secure
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Need Help?
• if you would like help or advice about anything on wiggle, check our FAQ or email sales@wiggle.co.uk.
We aim to respond within 24 working hours.

Wiggle is the UKs number one online bike shop
UK Priority despatch only £3.99
Bike Delivery free for most of the UK
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Free Delivery available on most orders
does not include bikes
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Priority Euro Delivery Only FREE on orders over £50
not available on bike orders
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Wiggle is officially the UKs #1 online bike shop!
In the Hitwise UK 'Sports - Cycling' industry based on number of visits.
Order before 2pm (Mon-Fri) for same day despatch on goods in stock - see more details
© wiggle 2008         View Privacy Policy Wiggle Ltd. 3 Optima, Northarbour Spur
Portsmouth, Hampshire, PO6 3TU
Company No: 2667809
VAT No: 884 2571 94
There are no facilities for customer collections at this address