Free delivery available!
English / USD / USA Change?
Wiggle
Shopping Basket
Your basket is empty.

Loyalty bonus - Wiggle Customer Service

Gold and Platinum Promotion: Terms and Conditions

During the period stated in the promotion the following changes will be applied to the Gold & Platinum discount:

Gold: 12% discount off list price
Platinum: 17% discount off list price

For further details about the use of Gold & Platinum discounts please refer to the Gold and Platinum Discounts section.

Offer valid: from 17/04/2014 16:00 GMT, expiring on 28/04/2013 16:00 BST

Discount Exclusions: This discount cannot be used for the following items:

  • Wiggle Gift Vouchers, Event Tickets and Memberships
  • Delivery and Priority Despatch costs

(back to top)

Gold and Platinum Discounts

Wiggle Gold and Platinum Customers receive the very best discounts available. This means Gold and Platinum Customers are rewarded each and every time they shop at Wiggle, even for small regular purchases such as inner tubes, cycling kit, energy food, energy drink and more!

The Gold and Platinum status is automatically determined by the amount spent over the last 365 days:

  • Gold Customers have spent over £100 in the last 365 days 
  • Platinum Customers have spent over £500 in the last 365 days

Gold Customers receive an exclusive 5% discount off the list price of all products that have not already been discounted. They also exclusively receive a 5% discount off the list price of all products including all bikes and frames. These discounts are not available to standard customers. Gift vouchers and memberships are not included.

Platinum Customers receive an exclusive 12% discount off the list price of all products that have not already been discounted. They also exclusively receive a 12% discount off the list price of all products including all bikes and frames. These discounts are not available to standard customers and discounted by only 5% to Gold Customers. Gift vouchers and memberships are not included.

Standard Wiggle customers will not receive any of the above discounts, which are exclusive to Gold and Platinum Customers, because we think it is only right to reward our loyal customers the most.

Your current status will automatically be calculated from the amount spent on your account within the last 365 days and updated by our checkout if you are a Gold or Platinum Customer. You simply don't need to do a thing!

Gold and Platinum discounts:

When you purchase a Wiggle gift voucher this does not contribute to your running total for Gold/Platinum status. However when the vouchers are spent on a product the discounted total is then applied to your running total for the year. If you have been given a gift voucher, the amount related to the voucher does not count towards your Gold/Platinum total when applied to an order.

For Example

Bought individually: 1 pair of Tights (List Price £37.99)
 

Customer Status Price Paid Saving £ Saving %
Standard £37.99 £0.00 0%
Gold £36.09 £1.90 5%
Platinium £33.44 £4.55 12%


Terms and Conditions:

  • The Gold and Platinum prices are applied to the list price of a product. If that product is already discounted below the Gold / Platinum price, you won't receive any additional discount.
  • Vouchers don't count towards your running total when you buy them, but does get added when you spend them.
  • The value of any returned items will be deducted from your running total.
  • Postage costs do not count towards your running total.
  • This discount is subject to change at any time.
  • Gold and Platinum discounts cannot be applied to Memberships, Event Tickets and Wiggle Gift Vouchers
  • Orders placed as a guest will only be included towards your running total if you sign in at the end of the guest checkout process

You can keep track of your order history and monitor you current customer status via the My Account section on wiggle.co.uk.

(back to top)

Feedback Form

We value your opinion, let our web team know what you think.

If you have a problem and need us to respond, you can contact customer services directly.