Customer Services

Gold and Platinum Discounts

Wiggle Gold and Platinum Customers receive the very best discounts available. This means Gold and Platinum Customers are rewarded each and every time they shop at Wiggle, even for small regular purchases such as inner tubes, cycling kit, energy food, energy drink and more!

The Gold and Platinum status is automatically determined by the amount spent over the last year:
  • Gold Customers have spent over £100
  • Platinum Customers have spent over £500
Gold Customers receive an exclusive 5% discount off the list price of all products that have not already been discounted. They also exclusively receive a 5% discount off the list price of all products including all bikes and frames. These discounts are not available to standard customers. Gift vouchers are not included.

Platinum Customers receive an exclusive 12% discount off the list price of all products that have not already been discounted. They also exclusively receive a 12% discount off the list price of all products including all bikes and frames. These discounts are not available to standard customers and discounted by only 5% to Gold Customers. Gift vouchers are not included.

Standard Wiggle customers will not receive any of the above discounts, which are exclusive to Gold and Platinum Customers, because we think it is only right to reward our loyal customers the most.

Your current status will automatically be calculated and updated by our checkout if you are a Gold or Platinum Customers. You simply don't need to do a thing!

Gold / Platinum discounts are not applied gift vouchers but the money you spend on these still counts towards your running total!

For Example

Bought individually: 1 pair of Tights (List Price £37.99)

Customer Status Price Paid Saving £ Saving %
Standard £37.99 £0.00 0%
Gold £36.09 £1.90 5%
Platinium £33.44 £4.55 12%


Terms and Conditions:
  • The Gold and Platinum prices are applied to the list price of a product. If that product is already discounted below the Gold / Platinum price, you won't receive any additional discount.
  • Vouchers don't count towards your running total when you spend them but they do when you buy them.
  • The value of any returned items will be deducted from your running total.
  • Postage costs do not count towards your running total.
  • This discount is subject to change at any time.
You can keep track of your order history and monitor you current customer status via the My Account section on wiggle.co.uk.

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What happened to the Basket Saver?

We have made a few changes to our prices at Wiggle to make everything easier during these credit crunching times. You no longer need to spend over £50 to get the best price on our best selling, everyday products. Now the price you see on the site is the price you pay, no matter what your basket value is.

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Wiggle Gold & Platinum Customers!
• Gold Customers get 5% off every order if they've spent over £100 in the previous year.
• Platinum Customers get 10% off if they've spent over £500.
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Get 10% Cashback for your Club or Team!
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Wiggle Is Guaranteed Secure
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Need Help?
• if you would like help or advice about anything on wiggle, check our FAQ or email sales@wiggle.co.uk.
We aim to respond within 24 working hours.

Wiggle is the UKs number one online bike shop
UK Priority despatch only £3.99
Bike Delivery free for most of the UK
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Free Delivery available on most orders
does not include bikes
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Priority Euro Delivery Only FREE on orders over £50
not available on bike orders
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Wiggle is officially the UKs #1 online bike shop!
In the Hitwise UK 'Sports - Cycling' industry based on number of visits.
Order before 2pm (Mon-Fri) for same day despatch on goods in stock - see more details
© wiggle 2008         View Privacy Policy Wiggle Ltd. 3 Optima, Northarbour Spur
Portsmouth, Hampshire, PO6 3TU
Company No: 2667809
VAT No: 884 2571 94
There are no facilities for customer collections at this address