Customer Services

Promotional Terms and Conditions

Using Promotional Vouchers at Wiggle

Using Promotional Vouchers at Wiggle

Follow our easy to read guide to claiming your Wiggle voucher discount on our Promotional Voucher Help Page. This page provides you with useful information on using your voucher code as well as troubleshooting tips if you're experiencing some difficulty applying your chosen voucher code.

New Customer Voucher Code U.S. Terms and Conditions

New Customer Voucher Code U.S. Terms and Conditions

For a limited time only we will be issuing $10 off when you spend $100 discount code for new customers.

Terms and conditions:

  • This promotion expires on the 31st of May 2017.
  • The voucher can only be used on your first order with Wiggle and cannot be applied retrospectively.
  • Your first order must exceed $100 (excluding delivery charges) for the $10 discount to be applied.
  • The voucher code can be added in the 'promotional code' box in the basket.
  • Your first transaction will be deemed the first transaction according to your full name, delivery address and email address. 
  • This offer is not available in conjunction with any other promotion.
  • The voucher cannot be used against the purchase of Wiggle gift vouchers or event entries.
  • The voucher will not be reissued should you return your order to us.

Wiggle reserves the right to cancel or amend this offer and terms and conditions at any time without prior notice. Your statutory rights are not affected.

Strava Premium $20 Promotion

Strava Premium $20 Promotion

Strava Premium members will receive 20 USD off a minimum 100 USD purchase using the unique code provided by Strava. Customers outside the USA will receive the equivalent offer in their local currency.

Customers will be able to purchase cycle, run, swim, tri, gym and outdoor items. We offer free delivery on orders that meet the voucher minimum spend threshold of $100. Excluded countries displayed in the terms and conditions below.

Terms and Conditions

  • This offer is valid from 01/07/2017 17:00 GMT, it expires on 18/12/2017 17:00 GMT.
  • Only one promotional voucher can be used per Strava Premium member.
  • This offer only applies to in stock items
  • The voucher cannot be applied retrospectively to orders
  • Total basket value must contain USD$100 or more before the voucher code is applied.
  • The discount amount may vary due to currency fluctuation.
  • This offer is not available in conjunction with any other promotion, including any Wiggle loyalty discount that may apply
  • Wiggle reserves the right to cancel orders, should a breach against these terms and conditions or detrimental or unfair conduct to Wiggle be detected
  • Wiggle delivers to over 70 countries. Delivery is not available to all countries, including Mexico, Colombia, Chile, Indonesia, Argentina, Costa Rica, Peru. You can find a list of countries in our delivery destination drop down menu bar.
  • Free delivery is not available to Bulgaria, Croatia, Cyprus, Gibraltar, Sicily and Vatican City State. Free delivery is available to these destinations if they meet a higher minimum spend threshold. Details can be found in our International Free Delivery Information table.

              Product ExclusionsThis promotional voucher cannot be used to discount the following items:

  • Priority Despatch costs
  • Delivery costs that may be applicable for certain large items such as bikes, frames and turbo trainers. Delivery charges can be viewed here.
  • Any duty or import taxes that maybe applicable. You can find information on thresholds and charges here
  • Cycle to Work, Wiggle Cycle Insurance or Garmin products
  • Wiggle gift vouchers

Wiggle reserves the right to cancel or amend this offer and terms and conditions at any time without prior notice. Your statutory rights are not affected.

Promoter: Wiggle Ltd. 1000 Lakeside, Suite 310, Third Floor N E Wing, Portsmouth, Hampshire, PO6 3EN, United Kingdom

Win your App Order

Terms and Conditions – Win your App Order

  • This competition is live from Tuesday 5th September 2017 – Tuesday 12th September 2017 inclusive.
  • All customers who have purchased their goods (incl Wiggle Gift Vouchers) using the Wiggle App during this period will be entered into the draw with a chance to win the value of their order.
  • Orders above £300 will not qualify for the Free Prize Draw.
  • Customers purchasing on the Wiggle mobile site do not qualify.
  • A winner will be selected every day at 09:00 (GMT) from the previous day.  The first draw will take place on Wednesday 6th September 2017 at 09:00 (GMT) and the final one on Wednesday 13th September 2017 at 09:00 (GMT).
  • A day runs from 00:00 – 23.59 (GMT) e.g. the first winner will be selected from all customers who have purchased on the App between 00:00 and 23:59 (GMT) on Tuesday 5th September 2017.
  • Winners will be contacted within 7 days of winning.
  • Refunds will be made within 7 days of winning. 
  • Refunds will be made via the same payment method that was used to purchase including gift vouchers.
  • Card refunds can take up to 5 working days to show up on the account.
  • Order refunds will be for the value of the products purchased, excluding promotional vouchers.
  • In the event that an item is returned that has already been refunded, the customer would not receive a second refund for this item.
  • Customers who have purchased through any of the following services/ promotions using the App do not qualify for the competition: Cycle to Work, Legal and Insurance, Refer a Friend or New customer voucher.

Clothing Voucher Promotion Terms and Conditions

Clothing Voucher Promotion Terms and Conditions

Save £10 when you spend £60 on our clothing range for NEW CUSTOMERS only.

How long is this promotion valid?

  • This offer is valid from Friday 1st September and expires on Saturday 30th September and is available to new customers only.

What is the benefit?

  • By applying the promotional voucher code ‘WIGGLE7’ at checkout, an additional discount of £10 will be applied to the basket price when you spend £60 on our in stock clothing range.

Please view our Guide to applying a promotional voucher code to your order.

Terms and Conditions

Offer valid: from 01/09/2017, expiring on 30/09/2017

This offer applies to the following items:

  • All clothing

Offer restrictions:

  • Only one promotional voucher can be used per order.
  • The voucher can only be used on your first order with Wiggle from a newly created Wiggle account and cannot be applied retrospectively.
  • Total basket value must contain £60 or more from the clothing range before the voucher code is applied.
  • The discount amount may vary due to currency fluctuation.

Product Exclusions: This promotional voucher cannot be used to discount the following items:

  • Delivery and Priority Despatch costs
  • Wetsuits
  • Helmets
  • Shoes

Wiggle reserves the right to cancel or amend this offer and terms and conditions at any time without prior notice. Your statutory rights are not affected.

Promoter: Wiggle Ltd. 1000 Lakeside, Suite 310, Third Floor N E Wing, Portsmouth, Hampshire, PO6 3EN, United Kingdom