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Contact Us - Wiggle Customer Service

How do I contact wiggle?

To send an email to Wiggle please click Here, then select the most appropriate reasons for contacting us that best match your enquiry.

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International Customers

Wiggle can receive and respond to emails in the following international languages by clicking the contact support link below:

Language Website E-mail
Spanish Wiggle Spain Spanish Support
German Wiggle Germany German Support
Japanese Wiggle Japan Japanese Support
Dutch Wiggle Netherlands Dutch Support
Italian Wiggle Italy Italian Support
Chinese Wiggle China Chinese Support
Russian Wiggle Russia Russian Support
English- US Wiggle USA English- US Support
English- AUS Wiggle Australia English- AUS Support
French Wiggle France French Support

 

If you are shopping with Wiggle internationally you will be pleased to know we have skilled international customer service advisers ready to answer any queries.

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Have wiggle received my email?

When you first contact Wiggle via the contact form you will receive an automated reply with our current average response for replying to emails.

If you do not receive this message it means that we have not received the email correctly and this is probably because your email has been blocked by our spam filter.

Please note,

  • You will only receive the confirmation message when you first initiate an email via the contact us form with us
  • You will not receive the confirmation message when you are replying to emails we have sent you.
  • Once you have either received an automated reply or a reply from one of our customer service advisors subsequent emails in the same reply-chain should always be received successfully

 

 

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Customer Services Opening Hours

Monday - Sunday: 8:00 - 16:30 GMT

We do not currently offer a call centre facility, however if you direct your query by email to noreply@wiggle.co.uk a customer service representative will be happy to call you back upon request.

Otherwise address any correspondence to our registered office address as follows:

Wiggle Ltd
3 Optima
Northarbour Spur
Portsmouth
PO6 3TU

Important Information

There are no facilities for customer personal collections at this address. Please do not attempt to collect an order as you will be turned away which may cause offence.  There is no shop front or customer service facility available at our warehouse.

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