Customer Rewards and Reviews

Loyalty Rewards

Loyalty Rewards

Gold and Platinum customers of Wiggle receive the best discount available and are rewarded every time they shop, whether it be a large purchase or essentials such as inner tubes!

A Wiggle customer’s status is automatically determined by the amount spent over the last 365 rolling days:

Gold customers have spent over £100 in the last 365 days and receive an exclusive 5% off list price.

Platinum customers have spent over £500 in the last 365 days and receive an exclusive 12% off list price.

  • This is a rolling discount so each order you place will help maintain your exclusive discount.
  • You will be sent reminders when your discount is about to run out so you can place a new order and keep reaping the rewards. If you want to check your customer status please check My Account.
  • This discount applies to the list price of items. If the product is already discounted by more than your loyalty discount you will not receive further discount.

Terms and Conditions

  • Unfortunately the purchase of gift vouchers and memberships do not count towards your running total, however when you use gift vouchers this does count.
  • The Gold and Platinum prices are applied to the list price of a product. If the product is already discounted below the Gold/Platinum price you will not receive any further discount.
  • The value of any returned items will be deducted from your running total.
  • Postage costs do not count towards your running total.
  • Loyalty discount is not applied to the price of memberships, event tickets and gift vouchers.
  • Orders placed as a guest will only be included towards your running total if you create an account at the end of the guest checkout process.

Refer a Friend

Refer a Friend

Everyone likes to get a great deal, even more so when it’s FREE! When you sign up to the Wiggle Refer a Friend scheme both you and your friend will benefit: your friends will get a free pair of dhb Pro Triple Lens Sunglasses and you will get a voucher for 10% of their first order total!

To benefit from this excellent scheme all you need to do is follow these easy steps:

  1. Sign in to your Wiggle account and enter your friends email address in the Refer a Friend form
  2. Your friend follows the link in the email they receive from us and place an order with Wiggle over £50.
  3. Your friend will receive a pair of dhb Pro Triple Lens Sunglasses (lens colour may vary) for free with the first items despatched from that order.
  4. We will then send you a voucher for 10% of the value of your friends completed order.

Terms and conditions:

  • You must already be a Wiggle customer (must have ordered from Wiggle before) in order to refer someone else.
  • Your friend must spend over £50 on their first order. Any gift vouchers are not included in the calculation of order value to qualify for this scheme.
  • Your friend must make the purchase within 6 weeks of being referred using the email address you have given us.
  • It must be your friend’s first Wiggle order.
  • Orders placed using the guest checkout will not count towards the refer a friend scheme. Your friend will need to create a full Wiggle account.
  • If their order is shipped in multiple despatches we will send you your 10% voucher via email each time a package is sent.
  • Each 10% voucher will be valid for 90 days and can only be used once. Vouchers are non-refundable.
  • The voucher cannot be applied retrospectively to orders.
  • You cannot use any gift voucher in conjunction with your 10% discount voucher for one order.
  • This scheme is intended for consumer use only. No business, commercial entity or Wiggle Affiliate partner may benefit from this scheme.
  • Customers who setup an additional email address (or addresses) purely for the purpose of recommending the additional email address (or addresses) in order to benefit from the 10% voucher created under this scheme, may be, at the sole discretion of Wiggle, excluded from participating in this scheme.
Note: We apologise, but the 'Refer a Friend' scheme is currently not available in the following countries:
  • China
  • Hong Kong
  • Singapore
  • Taiwan
  • Malaysia
  • Thailand

Customer Reviews

Customer Reviews

To make sure that we only stock the best products we give our customers the chance to leave reviews on products they have purchased from us.

To leave a product review simply follow these steps:

  1. Visit the page of the product you wish to review.
  2. Click on the ‘Customer Reviews’ tab, then the ‘Write a review’ button.
  3. You will then be taken to the review form with the following sections:
  • Your product rating
  • Your review
  • Share your photos or videos (optional)
  • Share your products (optional)
  • Your information
  • Tell us what you think about Wiggle

Please note, you are reviewing the product, all feedback related to the service Wiggle provides should be included in the ‘Tell us what you think about Wiggle’ section only.

Avoid your review being rejected, steer clear of the following:

  • Don’t swear
  • Don’t mention competitors
  • Don’t mention the price as this may change
  • Don’t review our service; focus on the product, our service can be reviewed later
  • Don’t plagiarize, it is your review and no one else’s

You have the option to add a video to your review. This is fairly simple as long as you have video recording capabilities on your mobile phone or digital/video camera.