Using Gift vouchers at Wiggle - Wiggle Customer Service

Using Gift vouchers at Wiggle

Wiggle Gift Vouchers

The Wiggle Gift Voucher can be used to buy any item sold by You can email it to family and friends, or print it out to give to them personally. It is the perfect way to give a gift when you don’t know what to buy!

What is a Wiggle Gift Voucher?

The Wiggle Gift Voucher is available in £5, £10, £20, £50, £75 and £100 denominations and enables you to give a gift when you don’t know what to buy. Gift Vouchers are issued via email using an electronic voucher code which can then be redeemed in the Checkout to buy any product on

How do I order a Gift Voucher?

  • You can add the gift voucher to your shopping basket like any other product by selecting the ‘Add to Basket’ button. Then continue to checkout to complete your order.
  • If you want to purchase more than one Gift Voucher you can increase the item quantity on the basket page or go back to the relevant Gift Voucher product page and add more items to your basket. You can also buy other products at the same time as placing your order for Gift Voucher(s).

  • Gift Vouchers are valued and issued in GBP Pounds. It is possible to purchase Gift Vouchers using other currencies but their worth will always be the GBP value advertised on the product and will not change with currency fluctuations.

How will I receive a Gift Voucher?
Once your order has been processed and we have taken payment, you will be emailed the electronic Gift Voucher code to the email address where your order confirmation email is also sent. You will not receive anything in the post for Gift Vouchers that you order. Your order will usually be processed within an hour, however the despatch of your gift voucher may be delayed if your order contains additional products, you have added an order note, or your order is temporarily held for manual checking.

How do I give the Gift Voucher to the recipient?
Once you have received the electronic Gift Voucher code you can then forward on this email to the gift recipient, or you can print out the voucher and give it to them. Gift Vouchers are valid for 12 months from the date of purchase.

I am the recipient of a Gift Voucher, how do I redeem it?
Gift Vouchers can be used to purchase any product on Select the item(s) you wish to order and add them to your basket. To apply your Gift Voucher select the ‘Promotional Code’ section next to the ‘Delivery options’ in the main basket page. Enter the electronic voucher code you received in the ‘Promotional Code’ box and select the ‘add code’ button. This will then apply the voucher to your order. If you have been lucky enough to have received multiple Gift Vouchers you can redeem more than one Gift Voucher against an order by repeating this process. Then proceed to the Checkout as normal.

  • You don’t have to spend all of the Gift Voucher at once. We will keep track of any unused portion and you can use that later by logging into your account to place future orders.

  • Gift Vouchers are valid for 12 months from the date of purchase so make sure you remember to redeem your Gift Voucher in time.

  • Gift Vouchers are valued and issued in GBP Pounds. It is possible to redeem a Gift Voucher against an order using other currencies and their worth in that currency will be calculated at the time of redemption.

What are the restrictions?
Unfortunately it is not possible to use Gift Vouchers against orders which you wish to purchase via the finance payment option (available in the UK only).

Gift vouchers cannot be used against event tickets.

I have paid for an order using a Gift Voucher. What happens if I want to return my order?
For orders which are refunded, the refund will be issued via the same payment method as used to pay for the order. Therefore if you have paid, or part-paid, for an order using a Wiggle Gift Voucher any refund will be issued in Gift Vouchers to the same value.

More details on Returns and Refunds

I have lost a Gift Voucher. What do I do?
If you are the recipient of a Wiggle Gift Voucher please ask the purchaser if they still have details of your Voucher Code. If not, please ask the purchaser to contact us so that the Gift Voucher can be reissued. We can only reissue gift vouchers which have not been redeemed. The original expiry date will still apply.

Can I return my Gift Voucher? Gift Vouchers cannot be returned or refunded, except in accordance with your statutory rights. The value of the gift voucher cannot be converted back to cash.

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