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Product pricing information - Wiggle Customer Service

Product pricing 

The product prices shown on the website are updated to reflect the delivery destination you have selected. You can change your delivery destination by:

  • updating the settings in the International Options box found on the top right of most pages of the website.
  • or, by updating the delivery country selected on the Basket page - (once you have added at least one item to your basket)

If you are in the Channel Islands please ensure you select ‘Guernsey’ or ‘Jersey’ as your delivery country. If you select UK you will be charge UK VAT. If you are in the Canary Islands please ensure you select ‘Spain – Canary Islands’.

UK & the EU

If your order is being shipped to a country within the EU the relevant VAT amount will be included in the product price you see on the product page and in your basket. Sales tax will not be added separately to your order total later. Selecting to pay by an alternative currency will not impact the rate of VAT you are charged.

You should not be charged any import duty or sales tax when your order arrives at your local customs as you have already paid this when placing your order with Wiggle.

Not all items are eligible for VAT, and the rate of VAT varies by delivery destination. To find out what VAT rates are applicable to your order please see the chart below…

 

Country/Region
Books & Maps
Energy Food, Drinks & Gels
All Helmets
Most Kids Apparel
Other Items
Austria
10%
10%
20%
20%
20%
Belgium
6%
6%
21%
21%
21%
Bulgaria*
0%
0%
0%
0%
20%
Cyprus
5%
5%
19%
19%
19%
Czech Republic
15%
15%
21%
21%
21%
Denmark
25%
25%
25%
25%
25%
Estonia
9%
20%
20%
20%
20%
Finland
10%
14%
24%
24%
24%
France
5.5%
5.5%
20%
20%
20%
Germany
7%
7%
19%
19%
19%
Greece
6.5%
13%
23%
23%
23%
Hungary
5%
18%
27%
27%
27%
Irish Republic
0%
4.8%
23%
0%
23%
Italy
4%
4%
22%
22%
22%
Latvia*
0%
0%
0%
0%
20%
Lithuania*
0%
0%
0%
0%
20%
Luxembourg
3%
3%
15%
15%
15%
Malta
5%
0%
18%
18%
18%
Netherlands
6%
6%
21%
21%
21%
Poland
23%
8%
23%
23%
23%
Portugal
6%
23%
23%
23%
23%
Romania
9%
24%
24%
24%
24%
Slovakia
10%
20%
20%
20%
20%
Slovenia
9.5%
9.5%
22%
22%
22%
Spain**
21%
10%
21%
21%
21%
Sweden
6%
12%
25%
25%
25%
UK**
0%
0%
0%
0%
20%

Last updated 05.03.2014

*Due to tax regulations we currently charge UK VAT rates for these countries.
** The Channel Islands and the Canary Islands are outside of the VAT territory of the EU and so are covered under our ‘Rest of World’ guidelines.

Please Note: This chart is given only a guide and tax rates are subject to change. Individual products may have specific VAT rates applied which are different to the tax rate guides given.

Nutrition products have very complex taxation rules depending on their contents; therefore it is not possible for us to list rates for specific products here. However, if you would like more details please Contact Us.

Rest of World
For orders being shipped to countries outside of the EU no VAT will be included in the product prices you see on our website and you will not be charged any taxes by Wiggle. However, you may be required to pay import duties or sales taxes when your order arrives at customs. Please see the international delivery page for more details.

We are not able to advise on local tax rates for non-EU countries. We recommend that you contact your local tax office if you require more details.


Will I have to pay a delivery charge for my order?

Delivery charges are added to your order total and are not included in the individual item price.

Delivery charges are dependent on the size and weight of the items in your order, the delivery destination and your chosen delivery method. All costs will be shown on the Basket page and can also be found on the product details page for individual items, by clicking on the ‘Delivery & Returns’ tab.

Most UK orders and some international orders are eligible for free delivery.

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VAT Information

Wiggle prices currently include VAT at the UK rate of 20% where applicable. Customers in other EU countries may have to pay VAT depending on location.  Customers outside of the European Union do not pay any VAT.

The VAT / sales tax shown in the Basket and in our Checkout is meant as a guide. The final VAT / sales tax amount will be shown on the printed invoice received with your items.

 

VAT Refunds on Exports from the EU (Retail Export Scheme)

As a purely internet-based mail-order company, Wiggle is unfortunately not legally eligible to participate in the VAT Retail Export Scheme, which reimburses VAT to customers when they purchase goods for personal export outside of the EU. Wiggle is sorry for the issues that this may cause to its customers and is working on improving the purchasing experience.

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What is the Wiggle ‘List Price’?

The ‘List Price’ for each product can be found on the Product Details Pages and on the Main Basket, when the product has been added to the basket.

UK

For orders being shipped to the UK, the ‘List Price’ refers to the UK Recommended Retail Price (RRP).

Outside of the UK

For orders being shipped to addresses outside of the UK, ‘List Price’ refers to the base price Wiggle uses to calculate local prices.

It is set by Wiggle based on the UK Recommended Retail Price (RRP) taking into account VAT differences, currency rates, the different costs of doing business outside the UK, and local market conditions. It does not necessarily equate to the local RRP in countries outside of the UK.

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