We launched our product review system in June 2009 and when reviewing a product customers have the option to rate us out of 10, leaving feedback. We have included a small selection of this information below for you to have a read through - enjoy!
Date: 06/02/2010Nickname: BenniesLocation: Glasgow, ScotlandAge: 25-34Gender: MaleSport: Downhill MTB - Regular________________________
"Great for bike clothing and accessories. Great service, always prompt, right goods and well packed. Some great deals.Can not compete (generally) on bike parts and components though with a couple of the major competition."Rating: 9/10
Date: 06/02/2010Nickname: MendonzaLocation: Lisbon, PortugalAge: 35-44Gender: MaleSport: XC MTB - Regular________________________
"I've done more than a purchase, always responded quickly and well, and is one of my reference sites of cycling clothing, pleasant value for money."Rating: 9/10
Date: 06/02/2010Nickname: pomgolianLocation: Melbourne, AustraliaAge: 35-44Gender: MaleSport: Road Cyclist - Advanced________________________
"Great delivery, good prices. Have had one return on a product and the returns process was quick and efficient.Wiggle will do a part shippment at no extra cost if part of your order is not in stock and would otherwise delay the order by a few days.."Rating: 10/10
Date: 05/02/2010Nickname: ElvwillLocation: United KingdomAge: 35-44Gender: MaleSport: Mountain biker - Regular________________________
"First time I used Wiggle. Very easy order process and a great service. Product received within two days of order and just what I ordered. Excellent site and service. I will be using Wiggle again and again!"Rating: 9/10
Date: 05/02/2010Nickname: SifakaLocation: Ghent, BelgiumAge: 25-34Gender: MaleSport: Road Cyclist - Regular_______________________
"It's a great shop. Most items are on stock, lots of brands are sold, including some smaller brands. No stupid policy's on shipping. Free shipping option (big bonus point here). Great website. Currency calculator. Cheap..."Rating:10/10
Date: 05/02/2010Nickname: OzzyJulesLocation: Townsville, AustraliaAge: 45-54Gender: MaleSport: Road Cyclist - Regular_______________________
"Wiggle have consistently competitive prices and I get charged in my local currency. If I purchase over the required amount I don't pay for shipping. I am a prudent shopper who looks for good quality and good prices, so Wiggle is the first place I look for running or cycling gear. Wiggle have an excellent response rate to my customer service questions and the web site is easy to navigate. I am constantly referring them to others."
Rating: 10/10
Date: 05/02/2010Nickname: ToursByBikeLocation: Brisbane, AustraliaAge: 45-54Gender: MaleSport: Commuter - Advanced_______________________
"Amazing prices combined with a low hurdle for free fregiht plus a very prompt service (six days to Australia from order!). I would like to see a greater range of some specialist products including more tyres suitable for touring."Rating: 8/10
Date: 05/02/2010Nickname: A1786Location: Somerset, UKAge: 45-54Gender: MaleSport: Swimmer - Regular_______________________
"Bought quite a bit of gear from Wiggle including a Focus Cayo (Sept 09) which I have yet to ride due to a broken leg. Talked to the customer support team about my problem and they replied 'don't worry, ride it when you can and if it dosen't fit you we can sort it out then'. I can not see this happening but it is very reassuring just the same. The quality of the equipment is second to non. Initially I price checked with other sites but don't bother now due to the quality of the service and speed of delivery. This is always the first place I look now when I want/need something. Well done Wiggle.."Rating: 10/10
Date: 05/02/2010Nickname: GlueLocation: Alvechurch, UKAge: 45-54Gender: FemaleSport: Commuter - Regular________________________
"The price shown is what you pay. Plenty of reviews to help you decide. Reliable. Items always come quickly and in good condition. "Rating: 10/10
Date: 05/02/2010Nickname: SolwayPufferLocation: Lake District, UKAge: 55-64Gender: MaleSport: Road Cyclist - Regular_______________________
"I have tried and failed to beat your prices. Add to this an easy to use web site and great delivery options and you have a winning formula."Rating: 8/10
Date: 05/02/2010Nickname: GemskiLocation: Hereford, United KingdomAge: 25-34Gender: FemaleSport: Runner - Regular______________________
"Really good offers and value for money - even if you have to look for it. The Women's Section is really handy for searching fir what I personally look for!"Rating: 9/10
Date: 05/02/2010Nickname: JoeydoeyLocation: Newcastle, UKAge: 35-44Gender: MaleSport: Swimmer - Regular_______________________
"Although I wasnt happy with the childrens masks I bought, Wiggle returned my money no questions asked.I have bought smaller individual lens style goggles from Wiggle in replacment for the mask, and my son ( 5 ) loves them. They even fit is little flat nose.I would definately recommend Wiggle as the service was excellent."Rating:10/10
Date: 05/02/2010Nickname: ChanLocation: London, UKAge: 35-44Gender: MaleSport: Triathlete - Regular
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"Great range of products, easy to use website, usually competitive prices on most products but most of all amazing customer service. I've had to send 2 items back over the past 2 years due to faults (up to one year old -one wetsuit, one polar cycle comp) and both times they were refunded immediately."
Rating: 9/10
Date: 05/02/2010Nickname: WindmillLocation: Bristol, United KingdomAge:Gender:MaleSport: - Regular____________________
"So far all my dealings with Wiggle have been fast and efficient. Any questions I have had have been answered incredibly quickly with a level of professionalism sadly lacking in so many companies! I would highly recommend Wiggle to everyone and frequently sing thier praises to anyone who will listen!"
Date: 05/02/2010Nickname: KiwiGirlLocation: Melbourne, AustraliaAge: 45-54Gender: Female____________________
"This purchase was my first visit to Wiggle - with just a wee bit of trepidation! The service has been great, the ordering system easy, delivery exceeded expectations and the goods arrived in perfect condition. The product is exactly what I was expecting."Rating: 9/10
Date: 05/02/2010Nickname: TimonabikeLocation: Newport, UKAge: 45-54Gender: MaleSport: Road Cyclist - Regular_____________________
"So far, really excellent indeed more or less faultless service. I shouldn't say this but, another big mail order concern is just down the road from me, and open during the week. They're good, don't get me wrong, but Wiggle usually edge on price and range..................."Rating:10/10
Date: 04/02/2010Nickname: Olympic100Location: Belfast, N.IrelandAge: 25-34Gender: MaleSport: Runner - Regular_____________________
"A superb website, easily navigable, with plenty of thought clearly having been put into its design. Competitive prices for most products, good returns policy, superbly efficient purchase service, and the same re returns.
One of the select band of the very best websites I have used - I wish I had discovered it earlier!."Rating:10/10
Date: 04/02/2010Nickname: Ned58Location: Yeovil, UKAge: 55-64Gender: MaleSport: Road Cyclist - Regular_____________________
"My wife and I have been a regular customer for several years and we have never had a bad experiance. More often than not I have been delighted when I have ticked the free postage box and the good have arrived next day. Prices are always competitive. and the range of goods is very wide. Keep up the good work."Rating: 9/10
Date: 04/02/2010Nickname: PimHirdesLocation: Nijmegen, NetherlandsAge: 25-34Gender: MaleSport: Runner - Advanced_______________________
"- A big range of different sport clothing.- Good looking and clear website.- Easy to order with my account.- Every single month a discount voucher.- Worldwide service.- The best and cheapest sportclothing website in the world (I loop for my sport clothing in regular shops in the Netherlands, and then buy it online by Wiggle)
Keep up the good worK!Rating: 9/10