Customer Services

Wiggle Mobile App

How do I download the Wiggle App?

How do I download the Wiggle App?

Great question! It's really quick and easy - you'll be shopping for the goodstuff in no time!

iOS

1. Visit the App Store on your device and click the 'search' magnifying glass.
2. Tap the search bar at the top and type in 'Wiggle'.
3. Once you've located the app (it's the really cool looking one) you'll be able to click the blue 'GET' button.
4. Wait with bated breath as the App installs.
5. Shop to your heart's content!

You've probably downloaded Apps before but if you haven't you may need to create an Apple ID. You can do so here.

 

Android

1. Visit the Google Play Store and click the search bar at the top.
2. Tap the search bar and Type ‘Wiggle’.
3. Once you’ve located the app just click the green ‘INSTALL’ button.
4. Depending on how quick your phone is, you may have time to dunk a biscuit in your coffee while the app installs.
5. Open the app from your home screen and shop away! 

Why can't I download the Wiggle App?

Why can't I download the Wiggle App?

Before you prepare to throw the biggest hissy fit of all time, hear us out...

Currently the App is only available on iOS and Android, but we are working on other versions that will be available soon.

Hooray!

Something's broken!

Something's broken!

Nothing is ever perfect and we're always looking for ways to improve, any feedback or suggestions are appreciated.

There's a handy link on the main menu of the App that you can use to let us know.

App only stuff though please, any customer service issues can be raised here.

Where's my basket gone?

Where's my basket gone?

If you switch between the desktop site and the App your basket will be recognised as long as you logged in before filling your basket.

If you weren't logged in and you've made the switch your basket will have done a runner. Sadly there's no way of us getting this back for you so make sure you log in next time!

Why haven't I been automatically logged in?

Why haven't I been automatically logged in?

We try our best to do everything for you, so all you have to do is shop!

Usually our App will remember your log in details so you're ready to go as soon as the App has loaded.

If you've changed your password since you last used the App you will need to re-enter your username and password.

After you've done that we'll make sure we remember it so you don't have to!