What is a Wiggle Gift Voucher?
The Wiggle Gift Voucher is available in £5, £10, £50, £75 and £100 denominations and enables you to give a gift when you don’t know what to buy. Gift Vouchers are issued via email using an electronic voucher code which can then be redeemed in the Checkout to buy any product on Wiggle.co.uk.
How do I order a Gift Voucher?
You can add the gift voucher to your shopping basket like any other product by selecting the ‘Add to Basket’ button found on the ‘Buy Now’ tab. Then continue to checkout to complete your order.
If you want to purchase more than one Gift Voucher you can increase the item quantity on the basket page or go back to the relevant Gift Voucher product page and add more items to your basket. You can also buy other products at the same time as placing your order for Gift Voucher(s).
Gift Vouchers are valued and issued in GBP Pounds. It is possible to purchase Gift Vouchers using other currencies but their worth will always be the GBP value advertised on the product and will not change with currency fluctuations.
How will I receive a Gift Voucher?
Once your order has been processed and we have taken payment, you will be emailed the electronic Gift Voucher code to the email address where your order confirmation email is also sent. You will not receive anything in the post for Gift Vouchers that you order.
Your order will usually be processed within an hour, however if your order contains additional products or you have added an order note the despatch of your gift voucher may be delayed.
How do I give the Gift Voucher to the recipient?
Once you have received the electronic Gift Voucher code you can then forward on this email to the gift recipient, or you can print out the voucher and give it to them. Gift Vouchers are valid for 12 months from the date of purchase.
I am the recipient of a Gift Voucher, how do I redeem it?
Gift Vouchers can be used to purchase any product on wiggle.co.uk. Select the item(s) you wish to order, add them to your basket. To apply your Gift Voucher select the ‘Voucher codes and special offer’ section below the ‘Delivery options’ in the main basket page. Enter the electronic voucher code you received in the ‘Enter code’ box and select the ‘apply voucher’ button. This will then apply the voucher to your order. If you have lucky enough to have received multiple Gift Vouchers you can redeem more than one Gift Voucher against an order by repeating this process. Then proceed to the Checkout as normal.
You don’t have to spend all of the Gift Voucher at once. We will keep track of any unused portion and you can use that later by logging into your account to place future orders.
A guide to ordering can be found in our help section.
Gift Vouchers are valid for 12 months from the date of purchase so make sure you remember to redeem your Gift Voucher in time.
Gift Vouchers are valued and issued in GBP Pounds. It is possible to redeem a Gift Vouchers against an order using other currencies and their worth in that currency will be calculated at the time of redemptions.
What are the restrictions?
Unfortunately it is not possible to use Gift Vouchers against orders which you wish to purchase via the finance payment option (available in the UK only).
You will also be unable to use vouchers against any events tickets.
We will happily refund any item purchased on Wiggle if returned to us within 365 days; excluding Wiggle gift vouchers, nutrition and customised products, except when faulty.
Please note: Bikes and other bulky items cannot be returned using our local returns service (where applicable). Please contact us and we can arrange to collect these from you using our discounted courier rates. There is a fee for all collections, except for faulty products.
Returned goods must be unused and supplied with their original packaging, unless the goods are faulty. Wiggle will pay the return postage costs for any faulty items.
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