Customer Services

Using Gift vouchers at Wiggle

Buying A Gift Voucher

Wiggle Gift Vouchers

The Wiggle gift voucher is available in £5, £10, £20, £30, £50, £75, £100 & £250 denominations and enables you to give a gift when you don’t know what to buy.

How do I order a gift voucher?

You can add the gift voucher to your shopping basket like any other product by selecting the ‘Add to Basket’ button. Then continue to checkout to complete your order. You can also buy other products at the same time as placing your order for voucher(s).

Gift vouchers are valued and issued in GBP, USD, AUD, EUR, SEK or JPY. The currency of the voucher will be associated to your chosen delivery destination, so be sure to set the country correctly during the checkout stage.

How will I receive it?

Once your order has been processed, you will receive a confirmation email with your voucher details and this will provide a link to print out to give as a gift. You will not receive anything in the post for your voucher.

Using a Gift Voucher

Using a Gift Voucher

How do I use a voucher?

Enter your voucher code in the “Voucher Code” text box on the basket page and then click “Add Code”.
If you have been lucky enough to have received multiple gift vouchers you can redeem more than one voucher against an order by repeating this process. Then proceed to checkout as normal.

I have lost a Gift Voucher. What do I do?

If you are the recipient of a gift voucher please ask the purchaser if they still have details of your voucher code. If not, please ask the purchaser to contact us so that the gift voucher can be confirmed. The original expiry date will still apply.

Can I return my Gift Voucher?

Gift vouchers cannot be returned or refunded, except in accordance with your statutory rights. The value of the gift voucher cannot be converted back to cash.

Returning Items Paid with Vouchers

Returning Items Paid with Vouchers

I have paid for an order using a Gift Voucher. What happens if I want to return an item?

For items that are refunded, the refund will be issued via the same payment method as used to pay for the order. Therefore if you have paid, or part-paid, for an order using a gift voucher, you will be given a new voucher code for the relevant value.

Terms and Conditions

Terms and Conditions

  • You don’t have to spend all of the gift voucher at once. We will keep track of any unused portion and you can use that later by logging into your account to place future orders.
  • Gift Vouchers are valid for 24 months from the date of purchase so make sure you remember to redeem your voucher in time as they cannot be reissued.
  • Gift vouchers are valued and issued in GBP, USD, AUD, EUR, SEK or JPY. You are able to choose the currency of the voucher at checkout or by clicking the flag at the top right of the webpage and selecting your preferred currency. It is possible to redeem a gift voucher against an order using other currencies and their worth in that currency will be calculated at the time of redemption.
  • Gift Vouchers cannot be used against events or other gift vouchers.
  • Gift Vouchers cannot be used against your postage costs.
  • Gift Vouchers are non-refundable and cannot be redeemed for cash.
  • Gift Vouchers cannot be retrospectively applied to an order once it has been placed.
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